The Data Analyst combines marketing and data management expertise. He / she is responsible for data analysis / research and for translating both internal and external data into valuable insights for other members of the Squad.He / she develops algorithms and analytical models using external and internal data to predict customer needs and relationships with markets, industries and the wider financial landscape.

He / she is responsible to develop analytical methods to build segmentations and to bring data culture through tribes. Take a leading role in implementing a fact-based culture by developing the concept of "analysis" from a simple function to a bank-level competence.

Key Responsibilities :





- Provide relevant information and reporting of products / customers growth supporting the management team to define business action aiming to reach the Retail objectives
- Support other Tribes and channels on the achievement of business performance targets and help the Bank in developing Customer relationship in efficient and profitable way
- Provide analysis and useful insights to develop business strategy and customer interactions
- As Business Translator data analyst support the bank in interacting with the more technical areas (Tribe Data Management) in order to guide it in an increasingly data-driven perspective
- Help to orchestrate the customer commercial strategy by helping to develop a synergistic interaction between the different Tribes and keeping the focus on the customer
- Implement analytical models and algorithms to develop commercial strategy and facilitate business growth

Soft Skills :

- Professional expertise and marketing / customer relationship knowledge
- Excellent analytical skills and problem solving
- Investigative and learning ability
- Teamwork
- Planning and organizing
- Oral skills and presentation

Technical, Language and other Specialized Skills :

- Bachelor’s / Master’s degree in Mathematics, Statistics, Economics, Finance, Engineering or Business Studies (with strong quantitative profile)
- Excellent Knowledge of SAS Base Programming Language
- Good knowledge of Windows Office (Word, Excel, Power Point)
- Reporting Tool expertise ( : SAS VA, IBM Cognos, Power BI, Qlik Sense) is a plus

Work Experience :

- 5-10 years of experience in a similar role




- Experience in banking or in a role related to Planning & Performance, Business Intelligence, Sales or Finance into a corporate Industries is a plus

Duration : Permanent

About ING

ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.

The benefits of joining ING

In addition to being a part of a great team, working in a fun and innovative environment, we offer :

- Super flexible smart working
- Competitive base salaries and performance based bonuses
- Diverse cultures & Innovative mindsets
- International Environment
- Commitment to sustainability
- Lots of training development opportunities to help you grow
- Lots of moments dedicated to physical and mental well-being
- A special day off when it is your birthday : we call it #doyourbirthday!
- And of course we can’t forget : free water & coffee at the office!

Our Commitment





Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.

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