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BXH-282 | Support Technician
Pubblicato il 03-10-2020 - Just Eat in Milano Provincia

Experience:

- 1st or 2nd role within end user support

- A good foundation on end user support tools

- Excellent customer service skills

Skills:

- Good Technical skills in the following:

- Operating systems:

- Windows desktop (Windows 7, Windows 8.x, 10), Mac OSX and Chrome OS

- Applications:

- GSuite, Atlassian products (Jira), Slack


- User/Device management tools

- Active Directory

- Google Admin

- SCCM

- JAMF (desirable)

Soft skills

- Excellent written and spoken English

- Excellent communication

- Excellent organisational skills


Self sufficient and confident in undertaking work assignments with a moderate level of guidance and direction






Required skills and experience

Knowledge:

- Starting role with good aptitude for end user support environment and support tools being used

Sphere of influence:

- To internal end users as part of support role from Techaway

- Input to EUC management team

Accountable & responsible for:

- Techaway function (end user support)

- Supporting the end users within the office ensuring suitable processes are followed and support is in place

- Ensuring the highest level of service is delivered, high performance and quality is maintained and our end user support experience is valued.

- The availability, security and scalability of our IT services platform

- Delivering our services roadmap

- Planning for the future

#LI-INT

Just Eat is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, colour, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law.

Just Eat is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at (email hidden) for assistance.

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