Sede principale : ITALY-ITALY-ROMAOrganizzazione : AXA Partners - AP Global MarketsTipo di contratto : Tempo indeterminatoTurni : GiornalieroPianificazione : Tempo pieno Descrizione POSITION DETAILS Position Title: Head of Consumer Electronics Protection – Italy Department: Consumer Electronics & Legal Protection Business Line Location: Italy – Roma ideally or Milano POSITION SUMMARY Launched in 2017, the Consumer Electronics & Legal Protection Business Line (CEP BL) is a key pillar of AXA Partners’ Specialized Insurance Business Unit. It is also expected to be the main source of growth revenue for AXA Partners for the coming years, with a significant ambition in Italy.



You are the local representative of the Central Business Line team. You are responsible for ensuring the complete preparation, production, processing, implementation and monitoring of the new Consumer Electronics Protection (CEP) products. You are also responsible for ensuring the proper implementation of the required CEP capabilities (skills, business rules, processes, IT tools). You are also involved in the presales process in order to support local Sales team by bringing product expertise in order to strengthen sales pitch and gather all the material/data to properly answer tender. KEY RESPONSIBILITIES Product Marketing Ensure the implementation of the products: coordinate the products´ launches, product lifecycle processes and KPIs definitions (distribution and maintenance, premium collection, sales proposition, operational adherence and support etc.)Identify specific market needs requiring adjustments of existing global products, or creation of ad hoc ones.Support local teams for building / adapting contractual documents. Presales process Lead the IBA (Initial Business Assessments) process, preparing necessary analyses and documentations, coordinating with the other departments (Underwriting, Operations, Network & Finance/compliance), being the single point of contact of the central team. Take in charge (or contribute actively) pricing and underwriting task for request for proposals (local or global) including validation process with the central BL team in line with AXA Partners underwriting frameworkSupport Global Market teams in answering request for proposals. Lead programs & capabilities implementation Ensure efficient & smooth implementation of the new programs, supporting local & central Operations, IT, Network, Legal, teams.Act as a PMO for local implementation of global IT solutions or TPA/Network partnerships. Secure profitable local growth Monitor and evaluate continuously performance and profitability of products based on KPIs set, when processing necessary analyses and measures, design, initiate and implement corrective actions to steer profitable growth in line with business plan. Develop local CEP capabilities Support the Network Management team to select and negotiate prices as well as implement monitoring methodology with TPA & servicing companies (repair, reverse logistic for both WBG devices & smartphone)Support the Operations & IT teams to design and implement operational models which ensure the best in class service delivery & the right level of profitability monitoring (e.g. in order to reduce fraud/leakage)Support in development for effective KPIs, standardization of monitoring analyses and other tools as well as designing corrective actions. Qualifiche SKILLS AND EXPERIENCE You have 5 to 10 years of experience as Program Manager, or Consultant in insurance / brokerage market. You have strong business acumen and proven experience working in an international environment. You have the ability to work independently and navigate an international matrix organization and interact with key/seniors stakeholders. You have effective experience in dotted line management and strong ability to manage by influence. Articulate and confident, you are an achiever with strong goal orientation, you have a problem solving mind-set and you are fluent in English and Italian. CEP product expertise in both Mobile Phone insurance and/or Extended Warranty to cover White / Brown / Grey would be an advantage. About AXA -IT Il Gruppo AXA è leader mondiale del settore assicurativo e della gestione patrimoniale. Proteggiamo e consigliamo i nostri clienti in ogni fase della loro vita, offrendo prodotti e servizi che soddisfano le loro esigenze nei settori dell'assicurazione, della protezione personale, del risparmio e della gestione patrimoniale. AXA è il marchio assicurativo leader a livello mondiale, con oltre 100 milioni di clienti. Ci stiamo trasformando "da payer a partner" per i nostri clienti, con una forte attenzione alla prevenzione dei rischi. La nostra missione: Consentire alle persone di vivere una vita migliore. I nostri valori: Customer First, Courage, Integrity e One AXA. AXA Partners è una business unit trasversale di AXA che offre un ampio ventaglio di soluzioni di servizi di assistenza, assicurazioni viaggio e protezione del credito. Il ruolo di AXA Partners è anche quello di implementare le soluzioni innovative sviluppate dalla divisione Innovazione di AXA. La nostra missione è aiutare i nostri clienti Corporate ad arricchire l’esperienza dei loro clienti, con oltre 9.000 collaboratori al loro servizio ovunque nel mondo, in qualsiasi momento. What We Offer -IT Entrando in AXA Partners, lavorerete in un'azienda responsabile, che offre una vera cultura della competenza e della diversità. Il nostro obiettivo è quello di accelerare lo sviluppo delle competenze di tutti, offrendo al contempo una retribuzione interessante e competitiva e opportunità professionali di sviluppo e di crescita. Inoltre, in AXA, lavoriamo per fare la differenza nei confronti delle persone - quando accadono cose sorprendenti e quando creiamo opportunità per una vita migliore, il sentimento di orgoglio è straordinario.