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(JFA-344) - Senior Account Manager Pos
Pubblicato il 01-01-2022 - Hh Global in Alia

Purpose of the job The Senior Account Manager will work alongside the Account Managers to ensure solutions are developed and delivered on time and against operational and financial business targets. This individual also needs to be a strong leader who can focus on the vision and strategies of the account while managing the tactical components of running the daily business. Balance daily support needs with long-term strategy and successfully combine vision and reality into effective plans. The perfect candidate will have production management experience and technical skills, with a proven track record for delivering client solutions and nurturing relationships. As Senior Account Manager you will be responsible for:

Delivering operational excellence Delivering effective growth strategies and managing the opportunities for these Clients Managing and developing key client relationships Managing and owning the project cycle and leading the pitch You will be responsible for maintaining an excellent standard of communication with existing clients and developing relationships and ways of working with new clients. You will be co-ordinating and liaising with the global team and operations team to deliver your objectives. You will be a confident ‘self starter’ with excellent communication, relationship building and organisational skills, as well as in-depth technical knowledge of temporary POS . This role combines pitching and strategic planning as well as driving excellent project delivery for existing clients. Strong Client facing and presentation skills are essential as is a strategic brain and the ability to question the norm and look outside the box. Key Responsibilities The Senior Account Manager proactively finds opportunity by looking for the best way of maximising delivery for the brand and driving this opportunity with our Clients. Working with internal studio and strategic suppliers to deliver the best solutions. The Senior Account Manager will have the ability to influence client thinking to produce outstanding results. Our ideal candidate will also have an intuitive understanding of agency operations and be able to direct strategy and work with the teams. Attending WIPs and meetings and taking / influencing key briefs from clients showing a clear understanding of requirements and cascade to local teams globally. Deliver excellent service to client with a professional 'can do' attitude at all times. Develop and maintain excellent relationships with key contacts. Providing technical input and advice on projects as required to achieve high quality standards Knowledge, Skills & Experience Excellent client facing experience Excellent experience in temporary POS with extensive technical knowledge Naturally builds and maintains rapport with the client Works collaboratively with others in pursuit of team goals Identifies opportunities for continuous improvement Takes a logical and systematic approach to work Strong negotiation and consensus building skills when dealing with internal customers, stakeholders and team members Ability to understand current/changing business strategy and participate in delivering it Has built credible customer relationships at senior level Can identify business issues and develop risk mitigation strategies Ability to deal with the ambiguity associated with working in a fast paced and changing environment Exceptional communication, problem solving and cross-group collaboration skills Strong presentation skills, ability to present convincingly to a senior audience Excellent analysis and critical thinking skills Job Summary Job ID: 2021-1939 of Openings: 1 Category: Client Services Location : Name: Milan, Italy

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