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[IUI-63] | Salesforce Demand & Design Analysts
Pubblicato il 01-01-2022 - Aims International in Alia

For our Client, a retail Company with HQ in Italy and a strong international presence, we are looking for two: Salesforce Demand & Design Analysts The candidates, within the IT area and the Omnichannel Retail Applications Division, will report to the Global IT Retail Experience Manager and will be an active and strategic part of the ambitious newborn and long- term Digital Transformation project that aims at reviewing business processes and renewing front-office applications at a global level. They will participate in the execution of the Omnichannel platform design based on Salesforce, related to process improvement, new projects, and supporting the Omnichannel platform implementations.



SALESFORCE DEMAND & DESIGN ANALYSTS Main responsibilities Listen to local & global internal customers to understand current challenges and translate into business requirements and project plans Engage with system-integrator to challenge solutions and validate design Lead project execution, including performing gap analysis, prioritisation, scheduling, requesting resources, selecting or configuring solutions, coordinating testing, and communicating progress Networking with business units & IT to integrate or ensure synergy with other software applications· Support users by troubleshooting applications, by training users, or by delivering innovation Candidate profile Degree or equivalent background They have acquired an experience of about 3-6 years in the delivery of complex IT projects focused on the analysis and functional design of Salesforce solution , operating in advanced and multi-country contexts They have to come from multinational companies with a strong customer experience orientation or from a consulting company, where they have participated in projects of implementation, customization or migration of Salesforce Fluent English is required Detailed process-oriented problem-solving skills Project management skills: ability to prioritise, meet deadlines, and concentrate on detailed information in a fast-paced demanding work environment with limited supervision Communication & interpersonal skills: ability to lead projects, negotiate with internal customers, align all levels of management, lead meetings to reach decisions, and sell projects to users Location Milan, availability to 20% travel worldwide is required Download our app AIMS Italia and apply with a click

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