* Please note that the position is based in Sofia, Bulgaria and we will help you to relocate If you are passionate about gaming, join our growing Game Support team in the biggest BPO provider in Bulgaria - get the job you will enjoy! A typical day: Be every players trusty advisor Listen and respond to gamers queries by phone and email Identify and assess customers needs to achieve satisfaction Sounds good, right? If you have: Fluency in Italian and a good command of English Gaming experience - you have played games and you can relate to a players concept,



community and mindset Player empathy and understanding a players perspective when tackling their issues Understanding of Player Support Desire to help the players as best as possible and to contribute to the teams success We Offer: Relocation assistance Attractive salary Fully paid training A supportive and environmenat values collaboration with great energy Career development opportunities International modern working environment (Relax zones, PlayStation) Special benefits for our team members (e.g. gym, yoga classes, massages and corporate psycholcorporatehe office and many others) Special Discounts and Offers (e.g. Food vouchers, Multisport cards, etc.) Additional health insurance &, Transportation allowance Employee referral bonuses &, Recognition programs Supportive work-life balance policies assistance and learning We care about the wellbeing of our employees, invest in their future growth, encourage fun and team building projects! It sounds like the perfect job for you? APPLY NOW! About us: TELUS International Bulgaria is the leader in the BPO sector with a team of over 3800 people in Sofia and Plovdiv. We have almost 55,000 team members across 20 countries. TELUS International Bulgaria offers contact center solutions, ITO and creative customer, service support for global customers in over 50 languages. vetrinabakeca