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Junior It Supporter [CHZ509]
Pubblicato il 28-04-2022 - Coloplast Business Centre in Lazio

ITIL (nice to have) MS Office (junior) Office 365 (junior) English (regular) Coloplast develops products and services that make life easier for people with very personal and private medical conditions. In Szczecin we are Business Centre that is responsible for global financial operations, orders administration, HR and IT support, marketing & data analysis activities, and many others. If you have the right profile and the right amount of curiosity and ambition you can be a part of this exciting challenge. Curiosity works here!About The DepartmentGlobal IT is responsible for all IT in Coloplast across sites and functions. We support our colleagues and to cooperate with them on how to make the best technology decisions. In Global IT,



we take care of everything from supporting phones and computers to engaging into large business development projects for all parts of the Coloplast organization. We work as One IT no matter where we are located, we seek to contribute with the right competences at the right time.About The TeamYou will join a fantastic team that provides IT admin support to all Coloplast users globally and at the same time delivers IT admin support to our local colleagues in Szczecin. Our primary tasks are user administration, access control, as well as IT purchases.We are looking for a person who enjoys team cooperation in a structured and systematic way based on numerous existing but dynamically changing processes within a transparent and inclusive work environment.ResponsibilitiesProviding IT administration support in English to Coloplast employees globallyHandling of user administration (new hires, changes, terminations) in global systemsGlobal Software and Hardware lifecycle managementGlobal purchase of IT equipment and accessoriesHandling requests with a high degree of professionalism and a high level of quality in collaboration with the rest of Global ITDelivering high quality solutions in compliance with agreed SLA and processesTaking ownership and responsibility of each incident and request to ensure the best customer experienceProactively seeking knowledge and sharing with other team membersRequirementsMinimum 1-year experience in an administrative function or ongoing IT educationExperience working with MS Office as well as Office 365 Cloud solutionsExperience working with a ticketing system will be an advantageITIL processes knowledge will be an advantageFluent in spoken and written EnglishAbility to work on two shifts (8:00 16:00 and 10:00 18:00; Monday Friday)Communication and active listening skillsStrong focus on customers needsAmbition and proactivenessAbility to adapt to changes and set prioritiesWhat we offer? We offer you a unique opportunity to grow within the organization, to develop personal abilities and to develop others in achieving their goals. You can expect to enter a global one company that offers both great challenges and great rewards.We offerPrivate medical care,Sports card,Restaurant card,Holiday bonus and occasional cardsTransportation co-fundingInternal trainingsCharity eventsFantastic work atmosphere full of respect and partnershipFurthermore, we offerModern workplaceGreat office locationNo dress code zoneGreat winter and summer events, and family picnics

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