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(S-876) Sap Support Ewm/Wm
Pubblicato il 28-04-2022 - De Longhi Group in Treviso

Job Responsibilities SAP Support will be part of the E-Services organization, a DeLonghi Group Company that offers 360 IT Services to the DeLonghi Groups and to third part Clients.In the Application team, reporting to the SAP Support Manager, he/she will have a responsibility in the AMS field (Assistance Maintenance Service).Main Responsibilities:Providing support for SAP MM, WM and EWM Module, troubleshoot and resolve issues & requests within targeted SLA;Act as point of contact to analyze and fix application and system issues, ensuring SAP services are available and reliable to meet business expectation;Manages incidents reported by user and follow-up promptly;Working closely with different teams (ex: basis, abap, functional)



to ensure issues and requests are addressed timely;Assist business users in gathering requirement and preparation of Change Request application;Prepare functional specification and carry out necessary review with business and functional team;Carry out Unit Test, System Integration Test, and its related documentation;Support user in carrying out User Acceptance;Test Participate in deployment to production and post deployment support;Update system documentation and training documents/user manual;Provide training to users;Prepare internal presentation and proposal whenever necessary. Job Profile Qualifications, Knowledges:?Master Degree in Computer Science Engineering, Telecommunication Engineering, Management Engineering or Computer Science;?Minimum of 3/5 years of relevant experience of SAP MM/WM/EWM module in a Company and/or in a consulting firm.Skills, capabilities, competencies:?Experienced SAP MM/WM/EWM module configuration skill;?Understanding of ABAP language;?Service Management;?Organization;?Process Management;?Good interpersonal and communication skills;?Ability to work independently on assigned projects and activities with agreed deadlines;?Flexibility, curiosity and willingness to be involved in a challenging, dynamic and inspiring environment;?Problem solving;?Team working;?Fluent in English;?Availability to travel in Italy and abroad.

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