E-COMMERCE STORE & CONTENT SPECIALIST - Maternity Cover

Location:

Milano, IT

ID: 11085

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.

Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

Valentino is looking for a E-COMMERCE STORE & CONTENT SPECIALIST as a maternity cover based in MILAN .

The resource will be responsible for managing the store & content management tasks,



and monitoring the quality of online store Valentino.com

Main Duties and Responsibilities:

- Responsibility for defining requirements and following testing phase of new projects and features
- Production of dedicated reports for monitoring some key features (e.g. back in stock)
- Contribute to monitor and enhance customer services to achieve the best customer experience for Valentino Clients
- Contribute to setup a quarterly benchmarking analysis to stay aware and updated on competitors strategy
- Work with internal stakeholders and external partners/suppliers to optimize site navigation, customer journey, checkout funnel and product placement to grow conversion rate and online sales
- Collaborate with different teams to share and collect all the keys strategic information to achieve business goals: Digital Marketing, Customer Care, CRM, Client Advisor, merchandising, logistic, etc




- Be responsible of all operational tasks in Adobe Experience and quality checks on frontend website to validate the customer journey excellence
- Be responsible of all content activities as Home Page, Landing Pages, Ccare Area, Legal area, ect
- Supporting activity before, during and after the fashion Show Events
- Be responsible of the quality of the online store, assuring the site dressing tasks to follow the commercial calendar activities

Requirements:

- At least 1 year of experience in a dynamic, multitasking role within the e-commerce sector
- Strong skills in content management, with a solid understanding of store management
- Good working knowledge of Content Management Systems — ideally Adobe Experience Manager, though experience with other platforms is also valued
- Fluency in both English and Italian, with excellent written and verbal communication skills




- Proficient in Microsoft Office tools, particularly Excel, for data analysis and reporting related to online store performance
- Strong organizational skills and attention to detail, with the ability to manage multiple priorities effectively
- Team-oriented mindset with excellent interpersonal skills and a proactive, solution-driven approach

The Valentino ecosystem is home to a wide and extraordinary pool of talents, eachcolleague contributing with their unique attributes, nurturing a culture of inclusivity and equity. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.





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