Operations Support
Pubblicato il 10-04-2026 - Roberto Cavalli in Magliano in Toscana
Position Overview
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We are seeking a motivated and detail‑oriented Store Operations & Order Fulfillment Support team member to join our Outlet Leccio location on a one‑month temporary assignment. The role supports daily store operations, back‑of‑house efficiency, and online/remote order fulfillment to ensure an exceptional customer experience.
Key Responsibilities
Store Operations Support
- Assist with daily store opening and closing routines.
- Maintain showroom presentation, cleanliness, and replenishment standards.
- Support stockroom organization, product tagging, and inventory movements.
- Ensure products are neatly displayed, correctly priced, and easily accessible.
- Assist with basic customer inquiries and direct customers to appropriate staff when needed.
Order Fulfillment & Back‑of‑House
- Process online, remote, and store‑pickup orders efficiently and accurately.
- Prepare, pack, and stage orders following brand guidelines and quality standards.
- Coordinate with sales associates and store management on pending or priority orders.
- Update order tracking systems and ensure timely communication for dispatch.
- Manage returns, exchanges, or damaged goods according to operational procedures.
Inventory & Stock Management
- Support cycle counts and stock-taking activities.
- Assist with inbound and outbound stock processing (receiving, sorting, tagging, shelving).
- Monitor stock discrepancies and report issues to the Store Manager.
- Ensure stockroom safety, cleanliness, and space optimization.
Customer Service Support
- Assist during peak store hours with queue management and basic customer service.
- Handle simple customer requests such as locating items or reserving products.
- Uphold high service standards to enhance customer satisfaction.
Qualifications & Skills
- Prior experience in retail operations, warehouse/stock support, or order fulfillment preferred.
- Strong attention to detail and accuracy in handling products and data.
- Ability to work in a fast‑paced environment and manage multiple tasks simultaneously.
- Basic computer literacy (POS systems, order management tools).
- Strong teamwork, communication, and organizational skills.
- Ability to lift, move, and handle stock as required (up to 15–20 kg ).
Key Competencies
- Reliability and punctuality
- Adaptability and quick learning
- Process and quality orientation
- Customer-centric mindset
- Team collaboration
Work Schedule
- 20 hours per week, aligned with store operations. xlwpduy
Contract Duration
- 1 Month , with potential extension based on business needs and performance.