Global CX Insights Lead — AI-Driven Customer Journeys

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/77u4yv

Allianz Partners seeks a global CX leader to drive Customer Experience Insights strategy, turning VoC data and operational metrics into actionable guidance. You will lead a CX analytics team to improve journeys, boost customer satisfaction, and influence strategic decisions across products, services, and processes. Collaborate with senior leaders to embed a customer-centric culture, leverage AI-enabled analytics, and shape a globally consistent CX program delivering meaningful business outcomes.

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/77u4yv