31 lug - Turbigo
Dkv Mobility
ppbCustomer Service Representative (gn) - Location: Milan/Italy - Temporary /b /p pAs part of a leading European B2B platform for on‑the‑road payment solutions, you will work in an exciting environment. Our purpose is to drive the transition towards an efficient and sustainable future of mobility. /p h3Responsibilities /h3 ul liManaging all correspondence with our customers by telephone and e‑mail with a high quality assistance level /li liProcessing requests and complaints from customers (for example manage card blocking, pin generation, shipment tracking, limit exceeding) /li liMaintaining the quality of customer information in a CRM /li /ul h3Qualifications /h3 ul liBachelor’s degree /li liPrevious customer service experience in a commercial service company (at least 2 years)
/li liFamiliar with payment monitoring and cash collection /li liFamiliar with MS Office /li liExcellent communicative skills /li liStrong customer orientation /liliProactivity and high attention to details /li liGood team player /li liItalian fluency written and spoken (mandatory) /li liGood knowledge of the English language (B2 level) /li /ul pThis position can be full‑time or part‑time (min. 30h/week). DKV Mobility offers flexible working arrangements, including part‑time and flexible working models, as well as a balance of on‑site meetings and home office. /p pWe welcome applicants from all backgrounds. Regardless of age, gender, origin, sexual identity and orientation, severely disabled applicants will be given preference if equally qualified. /p pHave we made your interest aroused? If you would like to apply or need more information, please contact Edith Pereda at /p /p #J-18808-Ljbffr
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