Customer Success Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/77vnwg

ppAt Lexroom, we set the bar for legal AI—clear, fast, and built for trust. In just a few years, what began as an idea has become a reliable platform adopted by thousands of legal professionals across Europe. Our mission is clear: make the law faster, clearer, and more reliable, giving lawyers, law firms, and companies the time and confidence to focus on what truly matters. We’re scaling rapidly, backed by top-tier investors and a world-class team dedicated to rigor, clarity, and impact. Today, Lexroom is a trusted partner, shaping the future of legal AI with discipline and purpose. /p h3Why Lexroom? /h3 ul liShape the Standard: Be part of the team setting the benchmark for legal AI in Europe. /li liWork with the Best: Collaborate with exceptional colleagues in a culture that values competence, curiosity, and ambition. /li liDeliver Meaningful Results: Your work will directly influence how legal professionals operate—faster, clearer, and more efficiently. /li /ul pAt Lexroom, we leave buzzwords behind. Here, you’ll build something that lasts: a trusted platform, a strong reputation, a new standard for the legal world. /p h3Your Key Responsibilities /h3 ul liBecome an expert on Lexroom and a product specialist, guiding our customers from onboarding to renewal, including upsells. /li liManage the entire funnel for existing business: manage customers, conduct checkpoints/interviews, and perform upsells. /li liWork closely with customers to get their feedback,



ensuring that their needs are met and that they are satisfied with the company’s product; you will be the main point of contact between the company and our customers. /li liPrepare dashboards, monitor KPIs, collaborate with internal teams (e.g., product development, marketing), and share useful insights and ideas on defining our processes. /li /ul h3What You’ll Bring /h3 ul li0-1 year of experience in a Sales, Ops, or customer‑facing role. /li liFamiliarity with sales support tools (HubSpot, Notion, etc.). /li liA constant learning mindset and eagerness to join a rapidly growing startup. /li liOptional but a premio: A law degree. /li liProficiency in Italian and English. /li /ul h3Rewarding Your Contribution /h3 ul liAnnual Salary Range: €30,000 - €40,000 OTE /li liEquity Package: Align your growth with the company’s long‑term success. /li /ul h3Benefits That Matter /h3 ul liHybrid Work: Flexibility to balance remote work with in‑person collaboration at our Milan HQ. /li liHealth Insurance: Comprehensive coverage to ensure peace of mind. /li liMeal Vouchers: Daily support to make your lunch breaks easier. /li liPerformance Bonuses: Rewards tied directly to measurable results. /li liTeam Retreats Off‑sites: Dedicated time to connect, collaborate, and spark bold ideas. /li /ul pAt Lexroom, ambition meets discipline and purpose. We’re not just building a product—we’re setting a new standard for the legal world. If you’re ready to contribute to something lasting and meaningful, we’d love to hear from you. /p pCompensation Range: €30K – €40K /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/77vnwg