Procurement & Project Management Support Intern

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/77wum2

Artemest celebra l’eccellenza dell’artigianato e del design contemporaneo italiani, riunendo oltre 1.000 tra i migliori maestri artigiani e marchi del Paese.

Fondata nel 2015 dal CEO Marco Credendino e dalla Direttrice Creativa Ippolita Rostagno, l’azienda nasce con la missione di condividere con il mondo la bellezza, la qualità e l’unicità del made in Italy.
Con sedi a Milano, Londra, Dubai, Miami e New York, Artemest collabora con clienti privati, interior designer e progetti di sviluppo su larga scala a livello internazionale, portando il savoir-faire italiano in contesti contemporanei e globali.
Posizione:
To enhance its team, Artemest is looking for a clear-thinking, organized and enthusiastic self-starter to work in a dynamic environment. The person will be responsible for supporting the Trade & Design team on all Order & Project Management processes.
What will be your key responsibilities?
- Monitor and manage the full order lifecycle and be the point of contact to our artisans and customers for order related questions;




- Activate procurement processes when orders are validated;
- Provide excellent customer support (in English) through emails and calls;
- Understand customers’ requests and use problem solving skills to meet their expectations;
- Interact with our network of Italian artisans to negotiate the best solution for the company and its clients;
- Actively solve issues that arise after the order is confirmed (e.g. delays) and during the shipping process (e.g. customs clearance)
- Collaborate and liaise with our internal teams (Customer Care, Logistics, Marketplace, Administration, Order Management);
- Suggest retention initiatives and contribute to improve customer loyalty;
- Continuously evaluate internal customer care processes and propose business development initiatives;
- Support the Trade & Design team with the development of long-lasting relationships with B2B clients, serving as the primary point of contact for order management;
- Understand

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/77wum2