Retention & Prevention Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/77wy3g

For 45 years, we have been the benchmark for digital innovation in Italy — and today, across Europe as well.

More than technology : we are the partner that transforms the way businesses work, grow, and compete. From human resources management to digital payments, from electronic invoicing to customer relationship management, we design tailored solutions that go to the heart of business processes, making them more efficient, faster, and smarter. Our mission is simple yet ambitious: to bring the value of digital transformation to every business, whatever its challenge. We do this by putting the customer at the center of everything — not as a tagline, but as a daily working method.
The PROFESSIONAL Business Unit is a driving force in the digital transformation of professionals : accountants and labor consultants who choose to evolve, not just to adapt. Our integrated solutions don’t simply optimize practice management — they reimagine it. We automate processes, eliminate operational constraints, and raise the quality of the services that professionals deliver to their clients every day.



We never stand still: we continuously invest in developing new features and integrating the most advanced technologies, because the market doesn’t wait — and our role is to keep pace with it.
Ready to turn customer relationships into a competitive advantage?
As a Retention & Prevention Manager you will lead a high-impact team with a defined mission: reduce churn, deepen customer relationships, and get ahead of risk before it materialises. As a key architect of our customer value strategy, you will turn complex data into sharp insights — and sharp insights into decisions that matter.
What you’ll own:
- Define and drive retention and prevention strategies end-to-end — from planning and prioritisation to execution and accountability
- Translate quantitative and qualitative data into actionable intelligence: anticipate risk, uncover root causes, and recommend corrective actions with confid

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/77wy3g