Customer Service Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/77wyfp

About Cohabs

Our purpose is to shape a better tomorrow by improving the way we live today. We are on a mission to rethink how people live together by giving our community an environment designed to create memorable moments of life

.
We provide flexible, fully furnished accommodations through a network of sustainable and community-driven shared home
s.We currently have over 4.300 bedrooms in our portfolio spread between Brussels, New York, Paris, Madrid & Luxembourg, among other

s.
Join our team as a Customer Experience Specialist ?

?
At Cohabs, we’re not just providing rooms, we’re creating homes and communities. We’re looking for a Customer Experience Special ist to own the full member journey in Italy and ensure every resident feels welcomed, supported, and at home throughout their s

tay.
What you’ll be
- doingOwn the end-to-end member experience in Italy, from move-in to move-out, ensuring a seamless and memorable journey for every me
- mber.Act as the main point of contact for members, handling requests, resolving issues, and coordinating with contractors,



suppliers, and internal teams to deliver fast and effective solut
- ions.Conduct regular property visits to maintain quality standards, identify improvement opportunities, and ensure our homes remain in excellent condi
- tion.Support occupancy and sales efforts by helping prospective members discover the Cohabs experience and find the right
- home.Build and nurture thriving communities through events, local initiatives, member engagement activities, and continuous feedback collection to improve the living experi

ence.
What we’re looki
- ng forPrevious experience in customer experience, hospitality, property management, real estate, community management, operations, events, sales, or a fast-paced startup enviro
- nment.Warm, empathetic, and people-oriented personality combined with strong organizational skills and a hands-on approach to problem-so
- lving.Excellent communication and stakeholder management

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/77wyfp