Digital Adoption Platform Advisor
Pubblicato il 31-07-2026 - Arsenalia in Italia
Join Our Expert Team
We are seeking a skilled Digital Adoption Platform Advisor to join our dynamic team. You’ll work with cutting-edge technology solutions, helping our clients optimize their business processes and drive digital transformation.
As part of our People and Organisation domain, you’ll have the opportunity to work on diverse projects across multiple industries, collaborating with international teams and growing your expertise in enterprise solutions.
HOW YOU’LL MAKE A DIFFERENCE
- Design and implement digital adoption strategies to help clients effectively embrace enterprise digital platforms (SAP, Microsoft, Service Now, etc.).
- Configure and manage Digital Adoption Platforms (with a strong focus on WalkMe by SAP DAP) to enhance user experience and accelerate time-to-value.
- Collaborate with business and IT stakeholders to identify adoption gaps and define targeted improvement initiatives.
- Create in-app guidance (walkthroughs, tooltips, onboarding flows) to support users through key processes.
- Contribute to consulting projects in complex environments,
supporting clients through digital transformation initiatives.
- Help evolve Arsenalia’s internal capabilities in digital experience and adoption.
- Work closely with cross-functional teams (UX, Technology, Change Management) in dynamic and international contexts.
WHAT WE’RE LOOKING FOR
- Hands-on and advisory experience with Digital Adoption Platforms, with preferred experience in WalkMe by SAP or MyMeta (configuration, deployment, and management).
- Solid understanding of digital enablement, user onboarding, and change management practices (e.g. PROSCI).
- Knowledge of enterprise digital processes and user adoption dynamics.
- Experience working in consulting environments or with enterprise clients.
- Interest in innovative digital adoption platform solutions (e.g., WalkMe or similar platforms).
- Proactive attitude, curiosity, and problem-solving skills.
- Experience delivering training or ena