Payment process owner

31 lug - Milano
Altro

In this role you will design and govern the end-to-end payments process for the Group across multiple countries, shaping how cash and invoicing operate at scale. You will align the process with the global Order-to-Cash framework and drive cross-country adoption, balancing standardization with local requirements. You’ll lead continuous improvement through automation and AI, and support the rollout of a leading SaaS platform. This position sits at the intersection of Finance, IT, and operations, delivering measurable liquidity and process excellence. Join a mission-driven team that puts customers at the center and values innovation and inclusion.
short Friday work week
tailored welfare plan
flexible hybrid work
diverse and inclusive culture
focus on wellbeing and sustainability
Design and govern the end-to-end payment and cash application process aligned with the Group Order-to-Cash architecture
Define policies, SOPs and controls, including SoX readiness, for all operating countries
Coordinate the Incomes & Back Office team in Italy to ensure process quality and SLA adherence
Align country units (Italy, Spain, France first; Turkey and Israel later)



on standard model adoption while managing country-specific requirements
Define and monitor KPIs such as DSO, on-time payment rate, cash application rate, aging buckets, and unapplied cash
Interface with Treasury, Tax, Legal, and ICT to evolve the process (automation, bank reconciliation, payment hub)
Lead continuous improvement initiatives (RPA, AI for cash application, disputes and dunning, reduce manual touchpoints)
Support rollout of the I2C SaaS platform with phased deployments
7-8 years in roles such as Process Owner / Order-to-Cash Lead / AR Manager in multinational environments
Proven experience designing multi-country payment and cash application processes
Strong knowledge of SAP, Oracle, or Workday Finance (at least one at senior level, SAP mentioned)
Proficiency with BI tools for dashboards (Power BI, Qlik, or Tableau)
Strong team coordination and cross-country stakeholder management
Fluent English (C1+) and native or equivalent Italian
Experience in CEE/EMEA governance at group level
In this role you will design and govern

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