Customer Success Specialist CISCO

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/77z1nc

It's fun to work in a company where people truly BELIEVE in what they're doing!
About Ingram Micro Ingram Micro is the global leader in IT distribution and technology solutions, reaching nearly 90% of the world’s population. We connect technology manufacturers and cloud providers with B2B technology experts, enabling innovation and growth across the entire IT ecosystem. With our broad solutions portfolio, supply chain expertise, and our proprietary digital platform (Ingram Micro Xvantage) we provide opportunities and impact at a scale that no other company can match.
Why Join Us Joining Ingram Micro means becoming part of a global technology leader that values talent, invests in people, and fosters professional growth. We offer continuous learning opportunities, industry-recognized certifications, and international career development in a dynamic and fast-paced environment. Our Cisco Business Unit is one of the fastest-growing areas within Ingram Micro, serving as a trusted partner for innovative Networking, Cybersecurity, Collaboration, Cloud, and Infrastructure Solutions across the Italian market.
Your Role As a Customer Success Specialist - Cisco, you will play a key role in driving the growth of our Cisco business by supporting and enabling partners throughout their journey with Ingram Micro and Cisco. You will work closely with cross-functional teams to develop business opportunities, strengthen partner relationships, and ensure an outstanding customer experience.
Key Responsibilities Identify, recruit, and engage new B2B partners within the Cisco ecosystem.
Generate new business opportunities through outbound activities, marketing campaigns, digital tools, and the Ingram Micro Xvantage platform.
Manage the partner lifecycle, from prospecting and qualification to onboarding and ongoing engagement.
Build trusted relationships with partners, helping them maximize the value of Cisco solutions and programs.
Collaborate with internal stakeholders including Vendor Management, Presales, Marketing, Finance, and Operations to execute joint growth strategies.




Monitor pipeline performance and business results, contributing to the achievement of sales and growth targets.
Provide market insights and partner feedback to support business planning, go-to-market initiatives, and continuous improvement.
Promote Cisco programs, incentives, services, and enablement activities, helping partners expand their capabilities and business potential.
What We’re Looking For Previous experience in sales, customer success, business development, account management, or customer engagement roles, preferably within the IT, technology, distribution, vendor, or system integrator environment.
Experience with Cisco technologies or channel business is an advantage, but not mandatory.
Strong motivation to build a career within the IT and technology industry.
Excellent communication, relationship-building, proactive, results-driven, and customer-centric mindset.
Ability to work collaboratively in a team-oriented and multicultural environment.
Fluency in English.
What We Offer A strategic role within one of the fastest-growing business units at Ingram Micro.
The opportunity to work closely with Cisco, one of the world’s leading technology companies.
Access to training programs, certifications, and advanced digital tools to accelerate your professional development.
A structured onboarding and continuous learning environment.
Exposure to international projects and global career opportunities.
A collaborative, inclusive, and high-performance culture where initiative, innovation, and results are recognized and rewarded.
Compensation & Pay Transparency Ingram Micro is committed to fair, transparent, and equitable compensation practices,



in line with applicable EU and Italian regulations, including Directive (EU) 2023/970 and D.Lgs. 96/2026.
Salary Range The annual gross salary (RAL) for this position ranges from EUR 30,000 to EUR 38,000.
The final compensation package will be determined based on objective criteria, including Relevant professional experience and skills; Certifications and technical expertise; Scope and responsibilities of the role; Internal equity and market benchmarks.
Additional Compensation Components and Benefits Meal vouchers
Welfare and insurance programs linked to the applicable National Collective Labour Agreement
Participation in company incentive plans, where applicable
Equal Opportunity Statement Ingram Micro is an equal opportunity employer and ensures fair treatment throughout the recruitment process and employment lifecycle.
Employment decisions are made without regard to gender, gender identity or expression, age, disability, sexual orientation, ethnicity, religion, nationality, family status, or any other protected characteristic, in accordance with applicable laws.
We are committed to fostering an inclusive workplace where diversity is valued and where all employees have equal access to professional development, career opportunities, and fair compensation.
In line with our commitment to pay equity and transparency, compensation practices are regularly reviewed to support equal pay for equal work and work of equal value.
It's no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro's contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world. What's in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you're unlikely to find anywhere else. Let's shape tomorrow.

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/77z1nc