Specialist - Catania C.C. Sicilia
Pubblicato il 31-07-2026 - Lvmh Group in Catania
Position OverviewAs a Specialist, a valued member of the Catania C.C. Sicilia team, you will actively handle the following missions:
Responsibilities
- Manage your floor comprehensively, encompassing one or more of the four key product categories in our stores (makeup, skincare, fragrance, Sephora Collection).
- Management and monitoring of qualitative and quantitative KPIs (Recruitment, My Client, LoveMeter, Conversion Rate, Average ticket, Unit Per Ticket…) and of convenience and Omnichannel services (Sephora+, Click & collect, App download).
- Monitor team performances (both personal and store KPIs) and define corrective actions.
- Management of the department team and its performances, developing team members skills and talents.
- Ensure quality standards of its own department.
- Training on technical skills.
- Resolve any disputes.
- Develop team working spirit and animate every member of the team to make them achieve their goals.
- Inform the team through briefing about the current results and the daily/monthly objectives.
- Guarantee the best Customer Journey ensuring guidelines respect.
- Monitor and share daily results with Store Manager and all the team.
- Deployment of all the company procedures (rules, security) and commercial policies (prices, promotions, communication).
- Performance management of In Store services (internal, external).
- Organization and planning of Booxi platform.
- Daily correspondence with Trade & Communication Department to coordinate activities and happenings in store (events, masterclass and Digiclass).
Qualifications
- Minimum of 3-4 years of experience in similar roles (Assistant Store Manager, Team Leader, Supervisor, Key Holder), preferably within dynamic, multinational retail environments.
- Knowledge of key commerce KPIs, and confidence in budget management, analysis, and daily reporting.
- Business and goals orientation.
- English professional knowledge.
- Relationships management.
- Analysis and reporting skills.
Key C