Store Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78036j

Join TAG Heuer, where heritage meets innovation. Since 1860, TAG Heuer has fused Swiss avant-garde watchmaking with the high stakes of sport. Passion, bold design, and technical mastery bring our craftsmanship to life. Here, your ambition is supported by tailored learning opportunities, a stimulating and inclusive culture, and the resources you need to win—every day. Your Mission As a Retail Manager, you will play a key role in developing our direct and indirect retail network in Italy (3 FSS, 1 FAO e 2 FRS), driving its profitability, enhancing the consumer experience in store and empowering the retail teams. Job Responsibilities Retail Performance In collaboration with the regional and HQ teams, coordinate specific retail strategies and action plans to improve business performance in own and franchise boutiques network Analyze and monitor the retail performance KPIs (e.g. conversion rate, recruitment rate, repurchase rate, VIC share, appointments WOB, NPS, etc.) and productivity of boutiques,



identify recommendations and support on implementing any defined actions Consolidate all various retail performance KPIs data and identify actions to improve business performance Suggest tactical incentive and programs to drive retail performance and business Retail Operations Excellence Drive and improve Retail Operations Excellence by maximizing the retail operational standards, tools and processes developed by international retail performance team Accompany, support and follow up with store managers to drive overall retail performance and operations excellence Ensure the service level and merchandising is in line with the Brand international guidelines in all stores (quality of display, customer data collection and CRM usage, repair management, staff clothing, atmosphere, mystery shopping audits, etc.) Retail Teams Management & Development In collaboration with HR and HQ Training team, and with the support of the local Training Manager, develop and roll out appropriate tra

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78036j