IT Support Eng I

31 lug - Italia
Experteer Italy

Experteer OverviewAs an ITS Support Engineer at Amazon, you will deliver on-site, high-quality IT support to the corporate workforce, ensuring secure and uninterrupted productivity. Possiede le competenze per ricoprire questo ruolo? Legga i dettagli completi qui sotto e invii la sua candidatura oggi stesso. You'll diagnose and resolve hardware and software issues, mentor peers, and collaborate with vendors to drive operational excellence. You act as the trusted IT partner across Amazonians, shaping solutions in a high-demand, fast-paced environment. This role offers impact through optimizing IT services that power global business operations and digital workflows.Retribuzione / BenefitsDeliver on-site diagnostics,



troubleshooting and issue resolution for hardware and softwareProvide on-call support for high-severity incidents and act as escalation pointTriage and eskaltare system or network outages to minimize downtimeExecute change management in a high-availability environmentCollaborate with partner teams and vendors on continuous improvement projectsManage IT asset inventories and lifecycleMentor and develop peers, fostering diversity of perspectivesContinuously expand skills and stay updated with IT policies and technologiesResponsabilità2+ years of technical experience in a corporate environment supporting Windows, Mac and/or Linux2+ years of experience xrdztoy with DNS, DHCP, OSI model and TCP/IP2+ years of troubleshooting in a multi-user high availability environment2+ years of PC repair, deployment and liquidationProficient in English and ItalianHigh school diploma or equivalentBachelor's Degree from an accredited university or equivalentRequisiti fondamentalifull range of benefitsbenefits vary by location and hourssupport for eligible family members #J-18808-Ljbffr

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