Sales Manager - Reservation (m/f/d)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/780n74

We are looking for a SALES MANAGER (m/f/d) to strengthen our team We are looking for an open-minded, friendly and flexible person to take over the management of our back office team.

Your Tasks

- Active upselling prior to arrival and pricing calculations for rooms and suites
- Selling additional services offered by our hotel
- Reporting and resulting recommendations to increase sales
- Providing telephone consultations to our high-end guests
- Preparing and sending quotes and booking confirmations
- Assigning tasks to the back-office team
- Monitoring and updating content in the correspondence manager
- Monitoring reservations made through electronic booking channels
- Communication between the front office, back office, and management
- Training new employees, including developing a training program

Your Profile

- Completed vocational training in the hospitality industry
- Several years of professional experience in sales, reservations, or front office, ideally in the upscale hospitality sector
- Proficiency in MS Office applications, particularly Excel
- Excellent written and spoken German, Italian, and English
- Strong organizational and communication skills
- High degree of personal responsibility




- Identification with the luxury hotel industry and a passion for advising high-end guests at the highest level
- Enthusiasm for selling high-quality rooms, suites, and customized vacation experiences
- Ability to work well in a team, flexibility, and resilience under pressure
- Structured and responsible work ethic

What We Offer

- All-inclusive onboarding for a good start
- Working amidst the unspoiled nature of the Dolomites with a wide range of leisure activities
- Individual working time models as well as health, pension and social insurance
- Performance-related pay
- Free staff restaurant with breakfast, lunch and dinner (also on days off)
- Accommodation in staff houses if required
- Free parking spaces
- Attractive further training as well as career and promotion opportunities
- Organization of events and excursions for employees
- Discounts on SPA treatments, store products and partner hotels
- Free ski pass for the piste directly at the resort and free entry to the Lüsner swimming pond
- Free use of the fitness studio
- Sales commission
- Individual working hours: 5½ or 6 working days per week, full-time

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/780n74