Junior Application Support Engineer

31 lug - Italia
Jobtailor

pulliManaging requests and incidents escalated from second-level support through ticketing systems /liliAnalyzing and resolving application and infrastructure issues /liliMonitoring and supporting document management platforms running on Linux and Windows environments /liliCollaborating with application and infrastructure teams to troubleshoot technical issues /liliContributing to the evolution of internal tools supporting operational activities /liliDeveloping and maintaining automation scripts using Bash and Python /liliManaging and enhancing monitoring dashboards and activities using Elastic, Kibana, and Splunk /liliParticipating in projects aimed at platform evolution and the introduction of new technologies /li /ulh3Requirements /h3ulliAt least 1 year of experience in Application Support, IT Operations, System Administration,



or similar roles /liliKnowledge of Linux operating systems /liliKnowledge of Windows operating systems /liliStrong analytical and technical troubleshooting skills /liliBasic scripting knowledge in Bash and/or Python /liliExperience in ticket management and operational support activities /liliStrong interpersonal skills and a problem-solving mindset /liliGood command of the English language /li /ulh3Core Competencies /h3pDemonstrates expertise in Application Support and IT Operations, with a strong focus on troubleshooting and resolving technical issues in both Linux and Windows environments. Proficient in developing automation scripts and managing monitoring tools to enhance operational efficiency. /ph3Highest-signal resume keywords /h3ulliApplication Support /liliLinux Operating Systems /liliWindows Operating Systems /liliBash Scripting /liliPython Scripting /li /ulh3ATS Optimization Keywords /h3h3Hard Skills /h3ulliTechnical Troubleshooting /liliIncident Management /liliOperational Support /liliAutomation Development /liliMonitoring Dashboard Management /li /ulh3Soft Skills /h3ulliAnalytical Skills /liliInterpersonal Skills /liliProblem-Solving Mindset /li /ulh3Industry Keywords /h3ulliTicket Management /liliDocument Management Platforms /liliIT Operations /liliSystem Administration /li /ulh3Tools Technologies /h3ulliElastic /liliKibana /liliSplunk /li /ul /p #J-18808-Ljbffr

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