Customer Quality Engineer Junior (f/m/diverse)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7810bz

ph3Customer Quality Engineer Junior (f/m/diverse) /h3pAs a Customer Quality Engineer at PPG's Automotive organization, you serve as the primary interface between customers and operations to resolve quality concerns and drive improvements. You lead RCA activities and coordinate cross-functional teams to implement CAPA. You interact with major OEMs and travel about 30% across Europe, ensuring adherence to automotive quality standards. You maintain and improve quality documentation and support audits. You will shape prevention and continuous improvement initiatives that enhance customer satisfaction and operational excellence. /pulliinternational environment with ~30% travel /lilistructured onboarding and training /liliopportunity to develop expertise in Automotive Customer Quality /lilistrong interaction with Operations, Technical, Manufacturing and Commercial teams /lilicareer growth opportunities within a global industry leader /liliremote work on Flexible Fridays /liliServe as the primary customer interface for quality concerns, claims and escalations /liliManage customer line issues with traceability, investigation and resolution of complaints /liliLead Root Cause Analysis (RCA) using structured problem-solving methods /liliCoordinate cross-functional teams including Manufacturing, Process Engineering,



Technical Laboratory, Planning, Warehousing and Supply Chain /liliDevelop, implement and monitor CAPA to eliminate recurring issues /liliPrepare and present customer reports (8D, A3, technical presentations, action plans) /liliSupport customer audits, site visits and quality reviews /liliEnsure compliance with customer-specific requirements and automotive quality standards /liliMaintain and improve quality documentation (FMEA, Control Plans, risk mitigation) /liliMonitor quality KPIs and customer scorecards via portals /liliPromote continuous improvement initiatives focused on customer satisfaction and process optimization /liliShare lessons learned and best practices across the organization /liliBachelor's or Master's Degree in Chemistry /liliStrong interest in automotive industry and customer-facing quality roles /liliFluent English, written and spoken /liliAvailability to travel ~30% across Europe /liliStrong analytical and problem-solving capabilities /liliExcellent communication and stakeholder management skills /li /ulpAs a Customer Quality Engineer at PPG's Automotive organization, you serve as the primary interface between customers and operations to reso /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7810bz