Front Office Host

31 lug - Bologna
The Social Hub (B

ph3Your Mission, Should You Choose to Accept It /h3 pAs a Front Office Host, you’re the first smile guests see and the person they remember long after they leave. You set the vibe the moment they walk in, turning arrivals into warm welcomes and check-ins into real conversations. You move effortlessly between the desk and the lobby, creating a space that feels energetic, friendly and easy to navigate. You share the best local tips, spark connections between guests and add those small touches that make a stay feel special. /p pYour presence shapes the heartbeat of the hotel, and your energy lifts the whole team. /p h3In Case You Don’t Know Who We Are /h3 pKnown for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. /p h3What You’ll Do /h3 ul liWelcome guests with genuine warmth and set a great atmosphere from the start /li liAssist with check-ins, payments and kiosk navigation /li liKeep the lobby tidy, inviting and buzzing with the right energy /li liOffer local recommendations and connect guests to events, restaurants and experiences /li liJump in with bookings for activities,



restaurants and everything in between /li liShare guest insights and feedback with the team to improve every stay /li liWork closely with Housekeeping, FB and Maintenance to keep things running smoothly /li liRepresent TSH by promoting our outlets and spotting upsell opportunities /li /ul h3What You’ll Have /h3 ul liYou have 1-3 years of experience in hospitality or a similar guest-facing role /li liYou bring an energetic, welcoming vibe that makes people feel at home /li liYou’re great at switching between tasks without losing your smile /li liYou have a proactive mindset and love turning small moments into memorable ones /li liYou’re comfortable with digital tools like PMS, kiosks or guest messaging apps /li liYou communicate clearly in English and Italian /li liYou’re a team player who stays cool and confident during busy peaks /li /ul h3What We Offer /h3 ul liThe opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future /li liThe opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations likeMovement on the Groundand theTSH Talent Foundationto create meaningful change /li liThe chance to learn and grow in your role with the potential for future growth /li liAwesome discounts in all our properties in Europe and not just for you, but also for your friends and family! /li liA wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff /li /ul pWho you are, is how we want you to be.To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves.Here, everyone belongs, and we welcome people no matter theirnationality, gender, age, sexual orientation, religionorculture.Your authenticitykeeps ourteam diverse.Come as you are. /p /p #J-18808-Ljbffr

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