Global IT Retail Salesforce Solution Design Manager
Pubblicato il 31-07-2026 - Amplifon Group in Milano
Lead project execution, including performing gap analysis, prioritization, scheduling, testing coordination
- Coordinate large groups of internal and external colleagues within the project focused on specific design streams
- Interact with Program Directors contributing in shaping the Amplifon retail business evolution
- Engage with local and global internal customers to understand needs and translate them into business requirements
- Deal with system-integrators to challenge solutions, validate design and setting the right KPIs and SLAs
- Mentor junior colleagues to let them reach their full potential
- Identify efficient solutions and define functional design to address new needs or gaps versus the in-place implementation
- Produce design specification for the internal development factory to ensure high quality delivery **Who we are looking for**
- Degree or equivalent background
- They have acquired an experience of about 5-7 years in the delivery of complex IT projects, focusing on the analysis, functional design and testing of Salesforce solutions, operating in fast-paced and multi-country contexts. Experience within the retail industry is a plus
- They gained experience in coordinating international project teams
- Project management skills: ability to prioritize, meet deadlines and concentrate on detailed information in a fast-paced demanding work environment with limited supervision
- They have a solid expertise within the Sales and Service Could modules (Salesforce Admin). Experience with field service and CPQs is a plus
- Fluent English is required
- Availability to 20% travel worldwide is required