31 lug - Milano
Azienda importante
We are looking to hire an expert CRM Specialist to join our incredible team at ADECCO ITALIA in Milano.
Growing your career as a Full Time CRM Specialist is a great opportunity to develop exceptional skills.
If you are strong in presentation, planning and have the right initiative for the job, then apply for the position of CRM Specialist at ADECCO ITALIA today!
Adecco research to Samsung Electronics Italy a/ a candidate/ a to be included in the team of Product Marketing e-commerce. The candidate will have to manage multi-channel CRM campaigns in order to maximize Samsung products sell out and brand awareness through the Italian market, collaborate with Product Marketing teams and e-commerce to develop a contact plan in line with new products launch, media planning and corporate marketing activities and coordinate the internal agencies to produce the communication assets and implement the deliveries, during and end to end process. Role and Responsibilities:
- Planning and managing CRM broadcast campaigns to promote product positioning and eStore sell out
- Managing Loyalty email, push notification, in app communications and activities to engage customers
- Planning and managing automated customer journeys to follow the full client life cycle
- Contributing to analyze the CRM performances and optimize CRM strategy accordingly
- Contributing to analyze DB behavior and focus on planning personalized campaigns addressed to significant segments
- Coordination of the internal agency based in Milan to prepare communications templates: visual and copy supervision
- Coordination of the internal agency based in London to run the delivery: email and push proof, segments counts approval
- Coordination with the BI team to produce the CRM report and dashboard and monitoring of the performances
Skills and Qualifications Educational Background: Degree in Marketing and/or Communication Professional Background: CRM or Loyalty experience of at least 3/4 years Computer Knowledge: Excel, Power Point, Marketing Automation platforms (Salesforce, Adobe Campaign preferred), content management platforms (Taxi preferred) Language Knowledge: Very good written and spoken English Others: Strongly motivated with problem solving abilities and commitment to achieving goals. Ability to work in Team. Pro-activity and ability to work closely with Partners, Agencies, Sales dept. etc. Strong flexibility and resistance to pressure. Data inizio prevista: 24/04/2023 Categoria Qualificato: IT Management / Pre-Sales / Post-Sales Settore: COMMERCIO ALL'INGROSSO Città: Milano (Milano) Conoscenze linguistiche: Inglese - Livello Ottimo Competenze richieste: Grafici e Presentazioni - MS Powerpoint, livello Ottimo Fogli di calcolo / elettronici - Excel, livello Ottimo Disponibilità oraria: Full Time I candidati, nel rispetto del D.lgs. 198/2006, D.lgs 215/2003 e D.lgs 216/2003, sono invitati a leggere (cliccare sul bottone 'Candidati'). Adecco Italia S.p.A. (Aut. Min. Prot. N.1100-SG del 26.11.2004).
Benefits of working as a CRM Specialist in Milano:
● Learning opportunities
● Opportunities to grow
● Attractive package
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