Technical Application Engineer TII

31 lug - Bergamo
Experteer Italy

As the Technical Application Engineer at Promat (part of Etex), you translate customer needs into compliant insulation and refractory solutions for high-temperature industrial environments. You will support projects from design to after-sales, collaborate with cross-functional teams, and ensure solutions meet industry standards. This role combines technical problem-solving with customer-facing engagement across Poland, Italy, Spain, France and Belgium.

You’ll contribute to continuous improvement and knowledge-sharing, shaping safer, more efficient industrial processes. A key hook is shaping practical, compliant solutions for demanding applications within a sustainability-focused global group

- Provide technical application support to customers and colleagues

- Develop compliant insulation and refractory solutions

- Interpret customer requirements and specifications

- Support projects from design through to after-sales

- Prepare and review technical documentation

- Ensure compliance with industry standards and regulations

- Respond to technical enquiries and troubleshoot issues

- Collaborate with Sales, Product Management,



R&D; and Engineering teams

- Manage multiple technical projects and priorities

- Liaise with testing and certification bodies

- Support product testing and validation activities

- Contribute to continuous improvement initiatives

- Deliver accurate and practical technical guidance

- Maintain expertise in products, applications and industry standards

- Experience in high-temperature insulation, refractories, or industrial furnace applications

- Ability to interpret technical specifications, drawings and customer requirements

- Strong analytical skills with excellent attention to detail

- Confident preparing technical calculations, documentation and recommendations

- Effective communication skills and ability to work with customers and internal teams

- Practical, solution-focused approach to problem-solving

- Ability to manage multiple priorities in a fast-paced environment

- Collaborative mindset with a commitment to continuous learning and improvement

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