31 lug - Trieste
Nessun nome
Customer Service Agent – Slovenian speaker (Sofia, Bulgaria)
Location: Sofia, Bulgaria | On-site
Employment Type: Full-time
Languages: Slovenian + English
Role Overview
We are looking for a Slovenian-speaking Customer Service Agent to join a dynamic team in Sofia. You will assist customers across multiple channels, providing professional support and ensuring a high level of customer satisfaction.
Key Responsibilities
- Handle inbound customer queries via phone, email, or chat
- Provide accurate information on products and services
- Resolve issues efficiently and professionally
- Maintain high customer satisfaction standards
- Follow company policies and procedures
Schedule
- Monday to Saturday: 09:00 – 23:00
- Sunday: 10:00 – 19:00
- Rotational shifts within these hours
Salary & Benefits
- Monthly gross Salary: €1,900/month
- On-site role with full training and support
- Opportunity to work in a multilingual environment
- Career growth opportunities within the company
Requirements
- Slovenian + English (fluent)
- Excellent communication and customer service skills
- Ability to work on-site in Sofia
- Flexibility to work rotational shifts
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