Field Service Engineer - Central Italy

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/782qrj

ph3Why Join Us? /h3 pAt Stryker, we are committed to improving patient outcomes through innovative medical technologies. We are currently looking for a motivated and customer-focused Field Service Engineer to join our Technical Services team, supporting customers across Central-Northern Italy. /p pThis is an excellent opportunity for an engineer who enjoys combining hands‑on technical work with customer interaction, thrives in an autonomous field‑based role, and is passionate about delivering outstanding service in a fast‑paced healthcare environment. /p h3The Role /h3 pAs a Field Service Engineer, you will be responsible for the installation, maintenance, repair, and technical support of a broad portfolio of Stryker medical technologies, ensuring our customers receive timely and high-quality service. /p pA key aspect of this position is the ability to independently plan and manage your service schedule across your territory. You will take full ownership of organising customer visits, balancing preventive maintenance, repairs, installations, and administrative activities while adapting to customer needs and priorities. /p pThe territory covers mainly, but not exclusively, Tuscany, Emilia‑Romagna, and Sardinia, with regular travel throughout the region. It also requires participation in international training abroad, when needed. Candidates based in Florence (preferred) or Bologna are strongly encouraged to apply. /p h3Portfolio /h3 ul liEndoscopy /li liOrthopaedic Instruments /li liNeptune 3 SafeAir /li /ul h3Key Responsibilities: /h3 h3Service Responsibilities /h3 ul liPerform preventive maintenance, repairs, inspections, and calibration of Stryker electronic and mechanical equipment. /li liInstall new systems and support software and hardware upgrades. /li liDeliver technical training to internal teams and customers where required. /li liEnsure all work is carried out in compliance with Stryker quality standards and regulatory requirements. /li /ul h3Planning Administration /h3 ul liIndependently plan and manage your annual service schedule across your assigned territory. /li liCoordinate customer visits efficiently while accommodating operational priorities and customer availability.



/li liComplete accurate service documentation and maintain traceability using internal reporting tools. /li liManage administrative tasks related to field activities, including reporting and service documentation. /li /ul h3Customer Support /h3 ul liBuild strong professional relationships with hospital staff and key stakeholders. /li liProvide technical support to customers, Product Managers, and the Sales team. /li liEscalate technical issues appropriately and ensure timely follow‑up on customer requests. /li liDeliver an excellent customer experience through professional, responsive, and solution‑oriented communication. /li /ul h3What We Are Looking For /h3 h3Education /h3 pBachelor’s degree or technical qualification in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, or a related technical field. /p h3Experience /h3 ul li1–3 years of experience as a Field Service Engineer or in a similar technical service role. /li liExperience servicing medical devices or other complex technical equipment is highly valued. /li liExperience working in hospital environments is considered an advantage. /li /ul h3Skills Competencies /h3 pWe are looking for someone who is: /p ul liTechnically curious with strong troubleshooting skills. /li liHighly organised and able to independently manage a complex service schedule. /li liAssertive, proactive, and comfortable making decisions autonomously. /li liCustomer‑oriented with excellent communication and interpersonal skills. /li liFlexible and able to adapt to customer needs, including early morning or evening appointments when required. /li liComfortable balancing field work with administrative responsibilities. /li liA collaborative team player who enjoys building long‑term customer relationships.



/li /ul h3Languages /h3 ul liFluent Italian. /li liEnglish at B2 level or above, with the ability to participate in international training and communicate confidently with global colleagues. /li /ul h3Other Requirements /h3 ul liValid driving licence. /li liWillingness to travel extensively across Tuscany, Emilia‑Romagna, and Sardinia, including extended stays in Sardinia when required and other nearby regions. /li liWillingness to travel abroad for international training when required. /li /ul h3What We Offer /h3 ul liPermanent employment contract. /li liCompetitive salary package. /li liCompany car for business and personal use. /li liFuel card. /li liCorporate credit card for business travel expenses. /li liiPhone and laptop. /li liStructured onboarding program. /li liOngoing technical training, including opportunities for international training. /li liCareer development opportunities within a global leader in medical technology. /li /ul h3Travel Requirements /h3 pThis field‑based position requires travel mainly, but not exclusively, to Tuscany, Emilia‑Romagna, and Sardinia, with regular travel throughout the regions. It also requires participation in international training abroad, when needed. The role includes regular customer visits to hospitals and healthcare facilities, with extended periods in Sardinia as business needs require. /p h3Location /h3 pPreferred location: Florence (ideal) or Bologna. /p h3Italy Pay Range /h3 pItaly: €32,000 – €38,000 EUR Annual /p pAt Stryker, we believe transparency helps candidates make confident decisions about their next career step. Compensation is an important part of that process, and we want to be clear about how pay is determined. The compensation information posted for this role may be presented as a salary range or a fixed amount depending on the role. In addition to base salary, this role is eligible for commission and/or premio, along with Stryker’s comprehensive benefits package. /p pIf you’d like to learn more about the salary or the benefits associated with this role, your recruiter will be happy to walk you through the details as you progress through the hiring process. /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/782qrj