Account Manager
Pubblicato il 31-07-2026 - Konecta Italia in Corsico
Konecta is a leading innovative global service provider in customer management business process outsourcing, with 130,000 passionate employees working in 30 languages across 4 continents and 25 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions - including acquisition, retention, customer service, technical support, and collection - all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of approximately €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce. **Posizione**:
Your duties and responsibilities
- Approach the market as “hunter” role for business development of new potential customers and lead generation
- Interact and nurture relationships with clients, while ensuring their needs are met in the best interest of the clients and the Company
- Identify and qualify up-selling and cross-selling opportunities
- Deliver proposals, and develop account plans with high quality standards and in a timely manner
- Collaborate with the sales team and the other functions within the Company (i.e., Operations, Finance,
Procurement)
- Keep records and maintain documentation of client interactions
- Contribute to manage all the commercial documentation according to Company standard templates and processes
- Ensure diligence and thoroughness for both internal and external communications, analysis, and processes Other duties We might ask you to perform other tasks and duties as your role expands. **Requisiti**:
Your skills, experience, and qualifications required
- Bachelor's degree in Computer Engineering or similar
- Interest and availability to take on increasing tasks of commitment and responsibility within complex projects
- Three to seven years of experience in sales with C-level standing
- Preferred experience in financial services, consulting, ICT business and BPO
- Propensity for innovation and business development
- Excellent interpersonal skills and knowledge of the Italian and English languages
- Outstanding communication and negotiation skills, aptitude for teamwork and strong customer orientation
- Advanced knowledge of Microsoft Office 365 and Google Suite **Altre informazioni**:
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