Customer Care Specialist (Native Swedish Speaker)
Pubblicato il 31-07-2026 - Vino.com in Firenze
**CUSTOMER CARE SPECIALIST (Native Swedish Speaker with English language required)** **Key responsibilities**: - Provide quotes, assistance during orders, and cope with customer complaints.
- Resolve customer problems, including shipping issues, and provide suggestions or recommendations about products.
- Manage any warehouse and logistics-related issues.
- Work proactively to ensure the supply chain doesn’t cause delays in delivery to the customer. **What you’ll need to succeed**: - Native Swedish speaker with a high level of fluency in English. A good command of the Italian language is a plus.
- High School Diploma or equivalent. Having 1-2 years of experience in a Customer Service environment is a plus but not a strict requirement.
- Experience in empathically engaging customers and anticipating their needs, both domestically and internationally.
- Good problem-solving and analytical skills.
- Strong attention to detail and proactive attitude.
- Self-motivated, self-confident, reliable, and capable of planning and following up on outstanding issues. **About you**: - You’re empathetic and have strong interpersonal skills.
- You’re able to adapt to changing priorities and deadlines in a dynamic, fast-paced environment.
- You have a positive mindset and attitude.
- You’re a team player. **What we offer**:
Contratto di lavoro: Tempo completo Disponibilità: - Dal lunedì al venerdì Lingua: - Svedese (Obbligatorio)
- Inglese (Obbligatorio)