Quality Specialist Project

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/783hj0

Quality Specialist Scorra verso il basso per trovare i dettagli completi dell'offerta, inclusa l'esperienza richiesta e le mansioni associate.

Olympus Italia

Srl (OIT) | Chief Quality Officer At Olympus, we are committed every day to making people's lives healthier, safer, and more fulfilling. As a global medical technology company, we collaborate with healthcare professionals to deliver innovative solutions and services focused on the early detection, diagnosis, and minimally invasive treatment of diseases.

The Quality

Specialist, South, is supporting the performance of the EMEA Quality Management System in Italy, ensuring that Sales and Service operations meet global KPIs as well as regional and local quality metrics.

Within

Italy, it ensures effective communication with Business Units and Functions on quality and regulatory matters, fosters strong collaboration among the QARA functions operating in the cluster, and manages the interfaces with the certification owners governing the cluster's QMS structures.

Your responsibilities PRIMARY DUTIES AND RESPONSIBILITIES Quality Governance &

• Compliance: ensure compliance with ISO 9001, ISO 13485, and other national and international regulations. Training &

• Competence Deliver or coordinate mandatory quality training

• KPI &

• Reporting Track and report site quality metrics, including complaints, CAPA, nonconformances, inspection findings, FCAs etc. Cross‐functional Support Collaborate with business functions (Operations, Regulatory, Commercial) to ensure smooth operational execution and risk mitigation.

Business Areas Field Service Oversight

Ensure field service procedures follow QMS and risk management Distribution & Storage Monitor storage, shipment, cold-chain (if applicable), and product integrity.

Customer Feedback Integration

Ensure complaints, returns,



and feedback from field service/sales are captured in QMS.

Regulatory Compliance

Oversee labeling, documentation, and local regulatory requirements for shipped devices. KPI Monitoring (Commercial) Track delivery quality, field service incident rate, and customer satisfaction metrics.

Competencies Instills Trust : Gaining the confidence and trust of others through honesty, integrity, and authenticity. Adapt approach and demeanor in real time to match the shifting demands of different situations. Making good and timely decisions that keep the organization moving forward.

Cultivates Innovation : Creating new and better ways for the organization to be successful. Challenge's decisions where appropriate Employment Terms and Compensation The position is offered under the Italian National Collective Bargaining Agreement for the Commerce sector (CCNL Commercio) , with a Gross Annual Salary (RAL) ranging from €35,000 to €45,000 , paid over 14 monthly and consisting of both a fixed and a variable component. The final compensation package will be determined based on the candidate's professional experience, acquired skills, and demonstrated level of autonomy, ensuring alignment with the role and the company's internal equity principles.

Employee Benefits Career Growth Opportunities: Mentoring programs, personalized career plans, and regular performance reviews to support professional development. A paid day off on your birthday to celebrate your special day.

Hybrid Working: Flexible work arrangements combining office-based and remote working. Learning & Development Access to training courses, workshops, e-learning platforms, and industry events.

Corporate Volunteering

Opportunities to contribute to social and environmental causes through company-sponsored volunteering activities. xrdztoy Psychological Support Confidential professional support to promote emotional well‐being and work‐life balance. #

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/783hj0