Patient Services Coordinator

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/783o77

SynergenX-Low T Center-HerKare, are leading providers of hormone replacement and targeted wellness services, are seeking qualified Patient Services Coordinator to join our team! This is a great opportunity to jump start your career in the medical field.

Our Patient Services

Coordinator will work in conjunction with leaders in hormone replacement therapy and weight management. Would you like to be part of a great company with a bright future?

We offer two weeks paid training and great benefits!

The Patient Services

Coordinator is a vital member of the healthcare team, serving as the first point of contact for patients and visitors. This dynamic and energetic professional ensures a welcoming, efficient, and seamless patient experience from check-in to check-out.

The Patient Services

Coordinator is responsible for front desk operations, appointment coordination, payment collection, and providing comprehensive administrative support to the clinic staff.

In addition to managing daily front office functions, the Patient Services Coordinator oversees account activities related to our patients and clients, playing a key role in customer retention. Acting as the face and voice of the organization, the Patient Services Coordinator consistently delivers exceptional service, fostering positive relationships and patient satisfaction. Success in this role requires excellent communication skills, attention to detail, strong organizational abilities, and a solid understanding of medical terminology and clinic procedures.

Responsibilities:

Greet patients warmly, check them in, and room them for their appointments

Review, explain and resolve patient billing and insurance questions

Serve as a subject matter expert in explaining insurance coverage,



explanation of benefits and out of pocket costs to patients in a clear confident and compassionate manner

Enter and update patient information and insurance details accurately

Answer incoming phone calls promptly and professionally, directing calls and taking messages as needed

Collect and process payments accurately when necessary

Perform bi-monthly inventory based on center needs

Attend monthly, quarterly or annual meetings as necessary

Monitor and respond to center emails, text messages and faxes throughout the day, ensuring timely communication and follow up

Ensure compliance with HIPPA and clinic policies

Complete cash deposits at the bank twice weekly and maintain accurate records daily on the End Of Day spreadsheet

Support clinic staff with administrative and clerical tasks as needed

Maintain a clean, organized, patient friendly front desk and waiting area

Keep snacks and supplements organized and stocked.

Requirements/Certifications

High school diploma or equivalent (required); associate degree preferred

Previous experience in a healthcare of front office setting preferred

Strong customer service and communication skills

Ability to handle sensitive patient information with confidentiality and professionalism

Proficiency in basic computer programs and electronic communication (email, fax, etc.)

Highly organized and detail-oriented, with the ability to multitask and prioritize

Pass a criminal background check.

Clinic Hours M 8-5, T 8-7, W 8-1, Th 7-5, F 8-5, Sat 8-12 (required to work 2 to 3 Saturdays a month)

Benefits Health, dental and vision insurance

Disability insurance

401k with 5% matching

Scrubs provided

PTO

Tuition reimbursement

Employee discount with a plus 1

Compensation: Starting $20 hourly

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/783o77