31 lug - Roma
Zuma Restaurants
As a Receptionist at Zuma, your role is to ensure a seamless guest experience by delivering warm welcomes, managing reservations, and providing outstanding service that anticipates every need. Be the face of Zuma and create exceptional first impressions! Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. This role will be based in Zuma Rome. Located in the iconic Palazzo Fendi, with a stunning restaurant and beautiful roof terrace overlooking the “eternal city”, this restaurant is an essential experience in Rome. Zuma Rome is proud to be part of the Azumi Collection. **Life at Zuma** Joining Zuma means becoming part of an inclusive global community that lives by three core values:
**Honor the Mastery** - we celebrate every detail, always striving for perfection
- putting pride into everything we do
**Do Unto Others** - we support each other to be at our best, treating every team member and guest with warmth and openness
**Embrace the Energy** - we bring passion and positivity to everything we do **Main Duties**
Your key responsibilities will include: - Greet guests with a warm, professional welcome that sets the tone for their experience
- Handle phone calls with courtesy and assist with inquiries or bookings
- Manage reservations, confirmations, and bookings to keep the flow smooth
- Keep the reception area spotless and inviting
- Assist guests with requests, ensuring they’re guided to the right team or area
- Communicate effectively during shift handovers to maintain a seamless operation **What We Look For**
- A genuine love for culinary experiences & a passion for Japanese cuisine
- Proven experience as a receptionist in a luxury high-volume restaurant
- An approachable, motivational leader who thrives in nurturing team talent
- Adept at handling reservations, guest inquiries, and managing peak service times with ease **Benefits**
We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you’ll enjoy: - ** World-Class training,** designed to inspire and educate
- ** Global opportunities**, experience hospitality around the globe with our five incredible brands
- ** Family Meals** are shared daily
- ** Rewards & Recognition,** we value our team and celebrate your contributions to our success with meaningful rewards and recognition
- ** Staff discount,**enjoy exclusive discounts across the Azumi group, worldwide! **Our Commitment to Inclusivity**
We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know. **Ready to create some magic?** Join us and bring your talent to a team that’s elevating contemporary dining on a global stage. INDFOH
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