Italian-Speaking Customer Support Agent

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7849zy

Italian-Speaking Customer Support Agent

Lisbon, Portugal | On-Site | Training Start: June 2

Are you a native-level Italian speaker (C2) with good English skills (B2+) looking to start or grow your international career in Portugal? Join a global customer experience company in Lisbon and work in an exciting multicultural environment.

Key Responsibilities

- Assist customers via phone, email, and chat
- Resolve account, service, and general support enquiries
- Deliver professional and empathetic customer service
- Follow quality and productivity targets

Requirements

- Italian proficiency C2 (spoken & written)
- English proficiency B2 minimum
- Customer service experience is advantageous
- Availability to relocate to Lisbon
- EU passport or valid Portuguese work authorization

What's on Offer

- Salary: EUR 1049 gross x12 months
- Additional bonuses (performance, hours, weekend shifts)
- Benefits package included
- Relocation package provided
- Accommodation with room & utilities included in contract
- Paid training starting June 2
- Stable long-term international opportunity

Schedule

40 hours per week

Rotational shifts between 08:00–22:00

2 days off per week

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7849zy