Head of IT Infrastructure & Cloud
Pubblicato il 31-07-2026 - Troi in Milano
For a leading international company operating in the loyalty marketing sector, we are looking for a Group IT Head of Engineering to join its Core Technology team. Consulti la panoramica del ruolo qui sotto. Se è sicuro/a di possedere le giuste competenze ed esperienze, si candidi oggi stesso.
Our client is a global organization that partners with major retailers and consumer brands to create innovative customer loyalty and engagement campaigns. Through technology, creativity, and data, they deliver large-scale promotional experiences across multiple international markets.
About the Role As Group IT Head of Engineering, you will lead the organization's global infrastructure strategy, driving the transition to a cloud-first environment while ensuring secure, resilient, and high-performing IT services across the business.
This is a strategic leadership role combining technical expertise, infrastructure transformation, team management, and operational excellence.
Key Responsibilities
- Lead the transition to a cloud-first infrastructure model, defining architecture and delivery roadmaps.
- Manage regional and global engineering and infrastructure programmes.
- Oversee the implementation and support of IT systems, cloud and hybrid services, databases, and networks.
- Ensure the security, resilience, and performance of the global IT infrastructure.
- Lead and develop the Engineering team, setting priorities and driving successful delivery.
- Manage infrastructure projects, ensuring delivery within agreed timelines, budgets, and quality standards.
- Coordinate engineering workloads, incident resolution, service requests, and project activities.
- Act as the main technical contact for infrastructure-related initiatives, collaborating with project, security, and IT leadership teams.
- Drive continuous improvement through the adoption of new technologies and operational best practices.
- Lead infrastructure transformation projects, including data centre migrations and cloud adoption initiatives.
- Oversee infrastructure lifecycle management, including monitoring, patching, upgrades, and maintenance.
- Manage technology vendors, managed service providers, and support contracts.
- Administer and maintain Microsoft 365, Microsoft Azure, Microsoft Entra ID, Active Directory, VMware vSphere, Microsoft SQL Server, Exchange Online, and related platforms.
- Develop technical standards, documentation, and operational procedures to support security, resilience, and compliance.
Requirements
- At least 5 years of experience in IT infrastructure or systems engineering.
- Proven experience managing enterprise infrastructure projects within complex IT environments.
- Strong hands-on expertise with:
- Microsoft 365
- Active Directory
- VMware vSphere/ESXi
- Microsoft SQL Server
- Exchange Online
- Solid understanding of cloud infrastructure, networking, virtualization, and IT security.
- Previous experience leading technical teams and managing people.
- Excellent stakeholder management and communication skills.
- Experience managing external suppliers and IT support contracts.
- Fluent in English and Italian.
- Ability to take ownership of a global IT infrastructure environment.
What's Offered
- Competitive salary and annual premio.
- International and collaborative environment. xrdztoy
- Opportunities for professional growth and career development.