31 lug - Padova
BizAway
**About BizAway**
- Here at BizAway, we Deliver the Future of Travel.
- We are a solid international company with strong ambitions and great expertise. With a focus on sustainability, on a daily basis, we support companies, enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech attitude and smart and innovative processes.
- We know that success comes from People and deserves to be recognized.Proactivity and Reliability, Kindful collaboration and communication are the core values of our Solution Culture.
- If you like challenges and would love to be part of one of the fastest-growing B2B scale-ups, then BizAway is the company you have been looking for. ** We are looking for**
- We are looking for new **Travel Agents** with experience in the Travel Industry and customer care who have the ability to solve customer concerns and create a seamless customer experience. ** Your role in BizAway**- Made a reservation for our Client through the Platform and using our Provider
- Responding to our Client’s requests through phone, chat, mail, and travel requests through our platform
- Entering customer information in our system to issue a reservation or update the booking
- Explaining rules and procedures to use our service on the Platform
- Explaining rules of service (hotel, car, train, etc)-
- **Your basic qualifications**- 1-2 years of previous experience in the Travel Industry
- Excellent knowledge of GDS systems or previous experience in a local travel agency
- Excellent knowledge of **English**and one of these languages (Italian or Spanish or Portoguese or German or French language)
- Availability to work in shifts (also night shift from 22 to 7 in the morning)
- High school diploma or equivalent required.
- Must pass pre-employment skills testing and background check-
- **We are also interested in**- Good communication skills in English
- Customer Care experience
- Strong verbal and written communication skills
- Ability to learn and adapt to new software technologies- **
Our offer** Permanent Contract
Full-time - 40h/week, rotating shifts that may include night shifts, weekends, and public holidays
Lavoro da remoto Policy (2 days remotely and 3 in the office) and great offices in Europe
Salary starting from the 5th level and above, with a salary range of 23-28K, in accordance with the National Collective Agreement for the Commerce sector (CCNL Commercio)
Equity in the company (stock options plan)
✈️ A seat on a scale-up with skyrocketing growth
Development of your entrepreneurial spirit, having the chance to implement real-impact business decisions
Multicultural and international team
Collaborative and smart environment to work and learn
Free coffee to kick-start your day and free beers to celebrate together
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