Retail Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7851ao

**Position**:
**Job responsibilities**: - **Business Management**: - Develop and implement strategies to achieve sales targets and maximize profitability across all stores.
- Monitor sales performance, analyze trends, and identify opportunities for growth.
- Manage store budgets, control expenses, and ensure efficient resource allocation.
- Stay informed about market trends, competitor activities, and customer preferences.
- **Customer Experience and Relation**: - Ensure that all stores provide exceptional customer service, creating a memorable and personalized shopping experience.
- Support the creation and implementation of activities (quality, calendar, tone) through the clientelling app
- Monitor and evaluate quality of client interactions to ensure consistency across all stores
- Resolve customer complaints and issues promptly and professionally.
- Gather customer feedback and identify opportunities to improve the customer experience.
- **Operations Management**: - Oversee all store operations, ensuring compliance with company policies and procedures.
- Implement and maintain inventory control measures to minimize losses and optimize stock levels.
- Coordinate with the logistics team to ensure timely and accurate delivery of merchandise.
- Maintain a safe, clean, and organized store environment.
- **Human Resources Management**: - Recruit, train, and develop store staff, fostering a positive and productive work environment.
- Manage employee performance, providing regular feedback and coaching.
- Address employee relations issues promptly and effectively.
- Ensure compliance with labor laws and company HR policies.
- **Communication and Reporting**: - Maintain regular communication with the Retail Director, providing updates on store performance, challenges, and opportunities.




- Prepare and present reports on key performance indicators (KPIs) to the Retail Director and other stakeholders.
- Communicate company initiatives and goals to store staff, ensuring alignment and understanding. **Additional information**:
**Requirements**: - Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 5 years of experience in retail management, preferably in the luxury fashion industry.
- Proven track record of driving sales and achieving business objectives.
- Strong leadership and team management skills.
- Excellent communication, interpersonal, and problem-solving skills.
- In-depth knowledge of retail operations, visual merchandising, and HR practices.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite and retail management software.
- Fluency in Italian and English (French or any other foreign language is a plus). **_PUCCI _**
**MAISON**: - Emilio Pucci, Marquis of Barsento, founded the brand that bears his name in 1947. He unexpectedly began his career on the Swiss ski slopes, to open his first boutique in Capri in 1950. A citizen of the world, constantly traveling between his native Florence and the holiday resorts favored by the jet set, he envisioned the modern woman following a revolutionary intuition full of style and personality. He dressed such women with easy, immediate pieces that express a new idea of elegance: fast, joyful, spontaneous, effortless. He embraced, with a unique sense of color, the American idea of sportswear, the need for absolute comfort, which he combined with an innate taste for beauty and luxury. He left a permanent mark, summarized by the prints that earned him the title of _The _Prince of Prints _.
On September 1st 2021, Camille Miceli was appointed Artistic Director of Emilio Pucci. She will bring a new chapter in the history of the Maison and embark on a new global project.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7851ao