Bilingual Customer Care Advocate — Order & Returns

31 lug - Milano
Experteer Italy

Experteer Italy is seeking a Customer Care Advocate to center the customer experience by addressing order-related inquiries and guiding issues to resolution. You will collaborate with customers, sales teams, and internal stakeholders to ensure timely, high-quality service that builds trust.

You handle product concerns, including returns and warranties, and provide delivery updates to meet service levels. This role combines problem-solving with cross-functional collaboration to drive customer

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