Aftersales Engineer - Milano, Lombardia, Italy

31 lug - Milano
Felicitysolar

Salary range

2000~3500 monthly (gross salary)

Responsibilities

- Troubleshooting: Conduct remote or on-site investigations to identify product issues, maintain system operation, and ensure customers can use the products effectively.

- Pre‑sales support: Prepare technical proposals, write bid documents, demonstrate product functions to customers, and assist sales in closing deals.

- Post‑sales training: Teach customers how to use the products, collect feedback and pass it on to the R&D; department to improve the products.

- Translation requirements for product and technical materials.

Requirements

- Be willing to accept business trips arranged by the Italy branch for the market area.

- Have at least two years of relevant or similar work experience.

- Priority will be given to those who have worked for Chinese companies and have experience in leading teams.

- Italian, Chinese and English proficiency for daily communication. French is an added advantage.

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