01 ago - Roma
Salesforce
Forward Deployed Engineer - Public Sector, Nonprofit & EducationApplyremote type: Office - Flexiblelocations: Italy - Rometime type: Full timeposted on: Posted Todayjob requisition id: JR To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob Details*About SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and were looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforces core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.# *About the Role***Production experience required. Builder mindset non-negotiable.Salesforce is hiring Forward Deployed Engineers — experienced *Technical Builders** who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. Youll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customization, and full-stack deployment — shipping solutions customers depend on.# *The Builder Experience** *AI-Powered Development:Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow. *Collaborative Delivery:Youll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. Youll own real components, agevolazioni from structured mentorship from people whove shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself. *Frontier Access:Our agentic AI platform is evolving in real time.
Youll work on capabilities most engineers wont touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them. *Continuous Innovation:Youll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.# *What Youll Actually Be Building*** Develop AI agents and experiences that take real actions for real organizations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.* Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.* Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.* Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output* Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.* Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.* Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.* Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.* Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.# *Youre Our Forward Deployed Engineer If...** You have a degree in Computer Science or a related field* You have 3+ years (6-10 years for Senior levels) of software engineering or technical delivery experience, with at least one production system youd be proud to walk us through - ideally in an AI tech stack, full-stack development,
or working with frontier models* You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.* Proven experiencemanaging and delivering customer-facing projectswithin Public Sector, Higher Education, or Nonprofit environments* Youre fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.* Youve been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what youd change.* You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.* You can hold your own in a room with sales teams and customer architects.* You ship quality code and evaluate AI outputs with engineering rigor.* You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about whats coming next.* You thrive in the group chat thats building something, not just talking about it.* Youre excited to travel ~25% of the time, working directly alongside customers.# *Nice-to-Haves** Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)* Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns* Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)* Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deploymentsThe typical base salary range for this position is 110,175 to 147,450 EUR annually. Collective Bargaining Agreement: CCNL Commercio - Quadri. In addition to the base salary, this position may offer access to a range of additional benefits including an incentive component which is tailored by grade level.Unleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
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