ELI - Customer Order Administrator specialist

01 ago - Italia
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Job Description Leonardo is a leading global industrial group and a key player in the Aerospace, Defense, and Security sectors. The company delivers multi-domain technological capabilities across Helicopters, Aircraft, Aerostructures, Electronics, Cyber Security, and Space. With a global workforce of over 60,000 employees, Leonardo maintains a strong industrial presence in Italy, the United Kingdom, Poland, and the United States, operating in 150 countries through subsidiaries, joint ventures, and partnerships. As a driving force behind major global strategic programs, the company serves as a trusted technological and industrial partner to Governments, Defense Administrations, Institutions, and businesses worldwide.
Key Responsibilities Manage quotations (spares/repair) utilizing established management tools (SAP, E‐Commerce, etc.).
Process and monitor assigned customer orders, ensuring compliance with both internal and external priorities.
Collaborate closely with internal departments and functions (e.g., Material Management, Warehouse, Quality)



to ensure adherence to Lead Time and Turnaround Time (TAT) commitments.
Ensure all commitments are met, implementing corrective actions when necessary.
Manage the return process for unserviceable parts.
Requirements Education: University Degree in Supply Chain and Logistics, Management Engineering, or similar relevant fields.
Experience: Junior: 1–3 years of working experience.
Language Skills: Excellent knowledge of the English language (B2 level or equivalent) is mandatory.
IT Skills: Proficiency in the Microsoft Office suite.
Behavioral Competencies: Strong analytical and complex thinking skills. Decision-making ability. Change-oriented. Results-oriented and highly effective in execution. Customer-focused (internal/external). Strong collaboration and teamwork skills.
Other Requirements: Availability for business travel when required.
What We Offer Engagement, recognition of skills, and a strong focus on people's well-bei

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