Customer Service Senior

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/788u51

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms.
Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.
Your #FutureInSight with EssilorLuxottica
Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion,



and make a positive impact on the world? Join us in redefining the boundaries of what’s possible.
Your Role
We are looking for a dynamic and flexible Customer Service Senior with an international mindset to join our team as a manager. The ideal candidate will have strong organizational skills, a problem-solving attitude, the ability to work in a team-oriented environment and leadership.
Main Responsibilities:
- Manage quotations, order processing, and shipment coordination
- Handle international export procedures and ensure compliance with regulations
- Monitoring and coordination of all phases: order processing, invoicing, shipping, export formalities, with priority management
- Provide technical service support
- Maintain direct contact with freight forwarders and logistics providers
- Ensure smooth communication between internal departments and external partners
- Flexibility to handle new tasks

Main Requirements:
- Fluency in English and at least one other European

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/788u51