Field Service Executive
Pubblicato il 01-08-2026 - Altro in Italia
Overview Cross functional interface for handling CHEP-material within retail. Ensuring reliable relationships to customer to identify customer needs and new business opportunities for CHEP.
Responsibilities Establish and maintain strong relationships with key stakeholders at pallet receiving locations, fostering collaboration and ensuring alignment with asset productivity objectives.
Drive improvements in collection performance by identifying root causes of failure and collaborating with internal teams to improve customer experience and the CIFOT measure.
Enhance customer satisfaction by conducting regular visits and providing targeted training for retailer staff, ensuring effective equipment control practices are in place.
Ensure the successful onboarding and implementation of new customers, establishing agreements around asset recovery processes to ensure a smooth transition and operational efficiency.
Manage and execute audit programs within the account portfolio to ensure adherence to asset management standards and identify opportunities for improvement.
Maintain accurate audit result forecast.
Collaborate with internal teams and external partners to support business growth initiatives, develop solutions that improve asset recovery, and expand CHEP's customer base.
Monitor asset control metrics, using data to proactively identify areas for improvement and implement corrective actions to enhance asset recovery performance.
What we are looking for Experience within a retail / logistics environment
Contact with customers / suppliers in a past role
Service providing background, used to work with customers in Retail, Wholesale- or Logistics
B2B Sales
Knowledge of MS Office and CRM (e.g. Salesforce)
What we offer 34,640 – 41,500€ annual base salary + 10% annual premio
Impiegato 3 livello - CCNL Commercio. All CCNL provided benefits applicable to this level are included.
Employee Assistance Programme (EAP)
Option to participate in company share scheme
Life Insurance
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