Italian Speaking Customer Service Agent w/ Relocation Bonus

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/789mpy

ph3Overview /h3pstrongJob title: /strong Italian Speaking Customer Service Agent w/ Relocation Premio /ppstrongLocation: /strong Lisbon, Portugal (On-Site). Original reference location: Bologna, Metropolitan City of Bologna, Italy. /ppstrongEmployment type: /strong Full-time /ppstrongLanguage Requirements: /strong Italian C2 and English B2 /ppstrongNotes: /strong This position offers a relocation bonus. There is potential for contract renewal and a permanent contract after two years. /p h3Responsibilities /h3 pThe role involves providing technical support and assistance to social media advertisers, particularly small and medium-sized businesses (SMBs). Responsibilities include: /p ul liDelivering support through multiple channels (chat, email, and outbound phone calls) in Italian and English. /li liProviding post-sales assistance, troubleshooting, and improving the advertiser experience on the platforms.



/li liGuiding advertisers in using platform tools and features and resolving technical issues. /li liMultitasking and using several tools simultaneously. /li /ul h3Training and Integration /h3 pThis position offers comprehensive training for new employees, covering technical skills, customer management, and product knowledge. After successful training, employees are integrated into the Teleperformance team and offered a contract. /p h3Location, Schedule and Benefits /h3 pThe workplace is based in Lisbon, with rotating shifts and follows Portuguese public holidays. Benefits include 22 days of holiday annually. There are opportunities for contract renewal and a potential permanent contract after two years. /p h3Application Instructions /h3 pPlease upload your CV in English and apply promptly. /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/789mpy