Field Service Engineer (Rome Area)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78a2ue

Specialista Senior / Project ManagerIn this role you service Elekta's radiotherapy products across a defined European territory, combining hands-on maintenance with customer support to ensure safe, reliable operation. You work autonomously while staying aligned with the wider service organization and elevate issues as needed. The position emphasizes hands-on problem solving, quality and safety, and ongoing product knowledge. You will travel, install, upgrade, and repair systems to support high-quality patient care and workflow efficiency.Medical insurance for employees and relativesCompany carPension planService, maintain, troubleshoot and repair Elekta products across the assigned territoryCarry out planned maintenance, emergency corrective maintenance, upgrades, installation work and customer support activitiesDiagnose and resolve technical issues involving complex electronic systems, mechanical assemblies, vacuum systems, pressurised gas systems, high and low voltage systems and related service equipmentComplete corrective maintenance within agreed timescales, escalating issues appropriately while maintaining ownership until the customer is satisfiedProvide responsive, professional support to customers, ensuring a high standard of care and communication throughout the service processComplete service reports, documentation and administrative requirements accurately and on timeFollow Elekta quality and safety policies at all times and report any issues that could affect product reliability,



customer operations or safetyMaintain up-to-date knowledge of Elekta products within the service portfolioIdentify opportunities to improve customer satisfaction and share feedback, solutions or improvement ideas with the appropriate managerSupport the development of colleagues by sharing knowledge and providing training or guidance when requiredBe prepared to travel within the assigned territory, and occasionally outside the home country, according to customer and business needsTechnical college, university qualification or equivalent experience in a relevant engineering disciplineStrong technical knowledge across electronics, mechanics, PCs and servers, networking, diagnostic equipment, high vacuum systems and high/low voltage and current systemsAbility to fault find and repair at board level and belowExperience in a medical device service environment; experience servicing linear accelerators or brachytherapy systems would be an advantageCompetence with relevant IT technologies, including Windows OS, Microsoft Office applications and networkingAbility to manage your own workload, work independently and complete assigned tasks effectivelyStrong customer focus with excellent interpersonal, written and verbal communication skillsA collaborative, solutions-focused approach and commitment to representing Elekta professionallyCompletion of relevant Elekta technical training courses up to third line, or willingness to complete required trainingValid driving licenceEnglish language skills, both written and spoken #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78a2ue