01 ago - Venezia
Arsenalia
What We’re Looking For
Join a team of experts dedicated to delivering innovative solutions and driving digital transformation for our clients.
How you’ll make a difference
- Support Security Operations team in daily operational activities (monitoring, alert handling, incident management, recurring security tasks), acting as a key operational reference for the team.
- Support delivery coordination alongside the Cybersecurity Operations Manager, contributing to planning and tracking of ongoing tasks and priorities.
- Support incident handling during high‑severity events, helping prioritize actions and coordinate response efforts.
- Support and guide team members in daily activities, sharing knowledge and ensuring high‑quality work.
- Manage client interactions: progress updates, escalation handling, and alignment on priorities and expectations.
- Contribute to defining and improving operational procedures (playbooks, runbooks, best practices).
- Ensure operational continuity, service quality and reliability.
- Remain actively involved in operational security activities, maintaining a hands‑on approach across monitoring, incident handling, and analysis.
- Act as a technical point of reference for clients on operational topics, providing updates and supporting escalations when needed (LI‑hybrid).
What we’re looking for
- 3–5 years of experience in Security Operations / SOC environments, with initial exposure to team support or activity coordination.
- A broad, cross‑domain understanding of cybersecurity (security operations, incident management, identity, endpoint/network security, vulnerability management).
- Solid system administration background (Windows/Linux, Active Directory, networking, cloud environments).
- Ability to combine hands‑on technical work with day‑to‑day organizational support in a fast‑paced environment.
- Strong collaboration and interpersonal skills, with the ability to support and enable team members in their daily activities.
- Excellent communication and client‑facing skills,
especially when dealing with operational topics or high‑pressure situations.
- Structured and reliable approach to work, with attention to SLAs and service quality.
The gross annual salary for this position ranges from €35 000 to €55 000. It may be adjusted based on the candidate’s skills and experience beyond the required level. The role is covered by the CCNL Metalmeccanico Industria (CNEL code C011).
What we would consider a plus
- Experience in SOC / MDR or managed security services environments.
- Familiarity with SIEM/SOAR/EDR platforms (e.g., Microsoft Sentinel, SentinelOne, Defender).
- Knowledge of frameworks and standards (ISO 27001, NIS2, NIST).
- Security certifications (e.g., Security+, Blue Team, vendor‑specific).
- Previous experience in client‑facing roles or project coordination.
What we offer
We offer a comprehensive benefits package designed to support your professional growth, personal well‑being, and work‑life balance.
- Welfare Package: A comprehensive corporate welfare platform, offering a wide range of benefits and healthcare support.
- Worklife Kit: A complete welcome package with all essentials for day‑to‑day productivity, complemented by comprehensive benefits. Digital meal vouchers and flexible reimbursement options are included.
- Empowering People: Engagement initiatives, team building, and mentoring programs designed to foster integration, knowledge sharing, and meaningful connections.
- Open Space, Open Mind: Modern open‑space offices and collaborative areas that encourage interaction and teamwork.
- Career Path: An internal Changemaker Path methodology to grow key relational, communication, and leadership skills.
- Learning & Development: Continuous improvement programs, certification opportunities, and incentives to help grow both soft and hard skills.
- Our Culture & Values: A focus on innovation, courage, collaboration, and authenticity, promoting a transparent and genuine workplace.
At Arsenalia, we believe in creating an environment where innovation thrives, people grow, and everyone can make a meaningful impact.
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