AI-Driven Complex Ticket Resolver

01 ago - Italia
Crossover

Trilogy is seeking a fully remote Application Support Engineer to tackle complex, AI-augmented tickets with ownership from start to finish. You will scrutinize logs, REST API behavior, and JSON payloads while maintaining rigorous diagnostic practices.

Ideal candidates have 2+ years in a technical role, strong API troubleshooting skills, and professional English fluency. This is a full-time contractor position with Crossover, paying $60k+ annually depending on hours and region.

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